How to Pay Your DEWA Bill Using Etisalat’s e& Money App?

Easy Ways to Pay Your DEWA Bill with Etisalat’s e& Money App and Smart Payment Machines

There are special apps offer a wide range of services to make life easier, and one such financial super app in the UAE is e& Money by Etisalat. This digital wallet app allows you to make various payments, including your DEWA bill. You can pay using either the e& money app or Etisalat Smart Payment Machines. Let’s walk through the process.

What is the e& Money App?

The e& money Opens in a new is different from the Etisalat app. While the Etisalat app manages your Etisalat account for data, calls, and packages, the e& money app offers additional services. Licensed by the Central Bank of the UAE, it allows for:

  • International and local money transfers
  • Bill payments for DEWA, Etihad Water and Electricity, ADDC, AADC, Lootah Gas, Ajman Sewerage, SERGAS, and Etisalat eLife
  • Mobile postpaid and recharge for du and Etisalat accounts
  • Top-up services for Salik, Nol cards, mParking, Mawaqif, and Dubai Police
  • Gifting services, such as gift cards or cash gifts

How to set up Your e& Money Account?

Before paying your DEWA bill, you need to set up your e& Money account:

  1. Open the app and enter your UAE mobile number to receive an OTP.
  2. Create a 4-digit PIN.
  3. Enter your email address to receive transaction notifications.

Link your Etisalat account by syncing with your UAE Pass account or by verifying your identity with a picture of your Emirates ID and a selfie.

How to Pay DEWA bill Using the e& Money App?

  1. Login to e& Money with your 4-digit PIN.
  2. Select ‘Bills & Top Ups’ under ‘Browse Services.’
  3. Choose ‘Home Utilities’ and then select DEWA.
  4. Your bill amount will appear. Click the arrow key and hit ‘Pay AED [amount].’
  5. Select your payment method: credit/debit card, Apple Pay, Google Pay, or Samsung Pay.
  6. Complete the payment. Enter any OTP required by your card.
  7. Receive confirmation via SMS and email from DEWA.

If your DEWA bill amount doesn’t show up immediately after setting up your account, try restarting the app or waiting a bit.

Using Etisalat Smart Payment Machines

You can also pay your DEWA bill using Etisalat’s Smart Payment Machines located throughout Dubai, including:

  • Wasl Business Center
  • Jebel Ali Sales Center
  • Deira City Center
  • Ibn Battuta Store
  • Dubai World Trade Center
  • RTA Burjuman
  • Bur Dubai Mankhool (Fahidi)
  • Mall Of Emirates
  • Tawar Business Center
  • Deira Business Center
  • Dubai Festival City
  • Dubai Mall
  • Al Kifaf Store

How to pay DEWA bill using the Smart Payment Machines:

  1. Enter your phone number and select Bill Payments.
  2. Choose DEWA and enter your EasyPay number (your 10-digit account number).
  3. Input your card details and continue with the payment, or use cash.

Using these convenient methods, you can easily pay your DEWA bill with the e& money app or Smart Payment Machines.


Human Resource professional and writer.

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