Dubai Metro Guide 2024: Fares, Zones, and Timings

Your Easy Guide to Dubai Metro Cards: Fares, Zones, and More

Dubai Metro is a modern and driverless rapid transit rail network managed by the Roads & Transport Authority (RTA), serving various areas in Dubai. Launched on September 9, 2009, it has become a cutting-edge rapid transit system, providing a safe and dependable means of transportation for both residents and visitors across the city.

The metro consists of two primary lines – the Red Line and the Green Line. The Red Line commences at Centrepoint and concludes at EXPO 2020 Metro Station. Simultaneously, the Green Line originates from Etisalat by E& and concludes its route at Creek Metro Station. These lines efficiently connect different parts of Dubai, facilitating convenient travel for passengers.

If you are looking for more information on Dubai Metro, including details about timings, ticket prices, various lines and stations, as well as practical tips for a hassle-free travel experience, this guide is a valuable resource for both new and seasoned metro users.

What are the timings of Dubai Metro?

The Dubai Metro operates consistently throughout the week, with slight variations in timings during weekends. Here are the updated Dubai Metro hours for all lines in 2024:

  • Monday to Thursday: 05:00 am to 12:00 am
  • Friday: 05:00 am to 01:00 am
  • Saturday: 05:00 am to 12:00 am
  • Sunday: 08:00 am to 12:00 am

On Fridays, the service begins at 05:00 am, and the Dubai Metro closes at 01:00 am the next day. It’s important to note that Dubai Metro opening hours may change on public holidays or special events, so it’s advisable to check the official Roads and Transport Authority (RTA Dubai) wOpens in a new tab.ebsite or use the RTA Dubai app for the most current information.

For essential trips outside metro operating hours, passengers have the option to book an RTA taxi or use ride-sharing applications like Careem and Uber.


What are the main Dubai Metro stations and zones?

Navigating the Dubai Metro is facilitated by two main lines: the Red Line, covering the route from Centrepoint (R11) to Expo 2020 (R76), and the Green Line, which travels from Etisalat by E& (G11) to Creek (G30). Additionally, the Route 2020 Branch Line is in operation between Jabal Ali (R38) and UAE Exchange (R42).

Anticipated for completion in 2029, the Dubai Metro will introduce a new ‘third line’ known as the Blue Line. This line will feature 14 stations, including three interchange stations connecting the existing Red and Green Lines.

The Dubai Metro map for 2024 illustrates the intersections of the Red and Green lines at Burjuman and Union. The map is color-coded for easy route identification. Train frequency is generally every 3 to 7 minutes during peak hours and every 7 to 15 minutes during off-peak hours, providing commuters with efficient and timely transportation options.


Dubai Metro Stations:

The Dubai Metro network comprises 20 stations on the Green Line and 36 on the Red Line, including the Route 2020 Branch Line.

Dubai Metro Red Line Stations:

Here’s an updated list of Dubai Metro stations:

  • Centrepoint previously named as Rashidiya
  • Emirates
  • Airport Terminal 3
  • Airport Terminal 1
  • GGICO
  • City Centre Deira
  • Al Rigga
  • Union
  • Burjuman previously named as Khalid Bin Waleed
  • ADCB previously named as Al Karama
  • Max previously named as Al Jafiliya
  • World Trade Center
  • Emirates Towers
  • Financial Centre
  • Burj Khalifa / Dubai Mall
  • Business Bay
  • ONPASSIVE previously named as Noor Islamic Bank/Noor Bank/Al Safa
  • Equiti previously named as First Gulf Bank/First Abu Dhabi Bank/ Umm Al Sheif
  • Mall of the Emirates
  • Mashreq previously named as Sharaf DG
  • Dubai Internet City
  • Al Khail previously named as Nakheel
  • Sobha Realty previously named as Dubai Marina/DAMAC Properties
  • DMCC previously named as Jumeirah Lake Towers (JLT)
  • Jabal Ali previously named as Nakheel Harbour and Tower
  • Ibn Battuta
  • Energy
  • Danube previously named as Jebel Ali Industrial
  • UAE Exchange previously named as Jebel Ali
  • The Gardens
  • Discovery Gardens
  • Al Furjan
  • Jumeirah Golf Estates
  • Dubai Investment Park
  • Expo 2020

Dubai Metro Green Line Stations:

  • Etisalat by E&
  • Al Qusais
  • Dubai Airport Free Zone
  • Al Nahda
  • Stadium
  • Al Qiyadah
  • Abu Hail
  • Abu Baker Al Siddique
  • Salah Al Din
  • Union
  • Baniyas Square
  • Gold Souq
  • Al Ras
  • Al Gubaiba
  • Sharaf DG
  • Burjuman
  • Oud Metha
  • Dubai Healthcare City
  • Al Jadaf
  • Creek

For those looking for affordable places to live near metro stations, the Green Line offers convenient options.

Dubai Metro Red Line Features:

  • Two interchange stations to the Dubai Tram (Sobha Realty and DMCC)
  • Two transfer stations to the Green Line (Burjuman and Union)
  • Jabal Ali is the interchange station between the Metro Red Line and Route 2020.

It’s important to note that metro stations may undergo renaming due to naming rights initiatives. It’s recommended to bookmark this guide to stay updated on any Dubai Metro station name changes.

Dubai Tram stations

  • Jumeirah Beach Residence 1
  • Jumeirah Beach Residence 2
  • Jumeirah Lake Towers
  • Dubai Marian Mall
  • Dubai Marina
  • Marina Towers
  • Mina Seyahi
  • Media City
  • Palm Jumeirah
  • Knowledge Village
  • Al Sufouh 1 Tram Station
  • Al Sufouh Station

RTA Dubai Metro Zones:

  • The Dubai Metro map indicates different zones (Zone 1, Zone 2, Zone 3, Zone 5, and Zone 6) to help passengers calculate the correct fare based on their journey.
  • Dubai Metro operates on a zone-based fare system, and the number of zones you travel through determines your total fare.
  • These zones also apply to transfers between the metro and other public transport modes like buses, trams, and water buses.
  • Ensure you have a valid ticket and tap in and out at designated gates to avoid penalties.
  • Transfers between different modes of transportation should be completed within 30 minutes for a single journey charge.

Dubai Metro Tickets and Fares:

  • To use the Dubai Metro, you need to purchase a Nol card, a smart card usable for various public transport modes in Dubai.
  • Nol cards can be bought at any metro station and loaded with credit for fare payment.
  • The minimum fare for a single journey is AED 3, and the maximum is AED 7.5.

Dubai Metro Payment Method – Nol Cards:

Different types of Nol cards are available in Dubai, each offering unique benefits and prices. The Dubai Metro ticket price depends on the type of card you choose:

  • Gold Card:
    • AED 25 with AED 19 balance.
    • Exclusive access to Gold Class cabins on metro and tram.
  • Silver Card:
    • AED 25 with AED 19 balance.
    • Access to all standard metro and tram cabins.
  • Blue Card/Personalised:
    • Regular – AED 70 with AED 20 credit.
    • Ideal for students, adults, senior citizens, social affairs beneficiaries, and people of determination.
    • Mandatory for concession fares.
  • Red Card:
    • AED 2 – Dubai Metro tickets for single trips.
    • Can only be used for one transport mode at a time.
    • This rechargeable ticket can be loaded for up to 10 trips.

Before boarding the metro, make sure you have a valid Nol card with sufficient credit to avoid fare evasion, which is strictly prohibited and may result in fines or penalties.


Where do I buy Dubai Metro tickets?

One-time train tickets or Nol cards can be bought at Dubai Metro stations, bus stations, and supermarkets like Carrefour, Spinneys, and Waitrose. To replenish your Nol card, utilize the vending machines or visit the ticket booths at each metro station.


How are the fares calculated?

The cost of your Dubai Metro journey is determined by the number of zones you travel through and the type of NOL card you use. Here’s a breakdown of the fares:

ZonesSilverGoldPersonalRed Ticket
Within 1 ZoneAED 3AED 6AED 3AED 4
2 Adjacent ZonesAED 5AED 10AED 5AED 6

Dubai Metro Pass:

A monthly pass is available for Dubai Metro, allowing unlimited travel for the entire month. This service is available for all NOL Silver Cards, NOL Red Tickets, and Gold NOL card users.

Checking Dubai Metro Card Balance:

Checking your Dubai Metro card balance is straightforward. You can:

  • Read the remaining balance on the screen when tapping the card during check-in/check-out.
  • The balance will be displayed when you recharge your card at Dubai Metro stations.
  • Frequent metro users often use the RTA app or NOL PAY app for balance checks and top-ups.
  • Visit the official RTA website, enter your NOL tag ID, and search to view the remaining balance.

Dubai Metro Train Cabins:

Dubai Metro offers three types of cabins:

  1. Gold Class Cabin:
    • Exclusive to Gold NOL cardholders.
    • Located at the front of the train.
  2. Ladies & Children’s Cabin:
    • Dedicated for women and children.
    • Located at the end of the train for a smooth and safe journey.
  3. Standard Class Cabin:
    • General cabin for all metro users.
    • Accessible with any NOL card.

Parking at Dubai Metro Stations:

Three stations provide free car parking for private vehicle owners who want to use the train:

  • Centrepoint and Jabal Ali (free car park stations on the Red Line).
  • Etisalat by E& Metro Station (free car park on the Green Line).

Traveling in Dubai Metro: Rules and Tips:

When traveling by train in Dubai, adhere to the following rules:

  • Ensure you are in the right cabin per your NOL card to avoid fines.
  • Avoid eating or drinking in the metro, with a fine of AED 100 for chewing gum.
  • Sleeping is not allowed in waiting areas, and sitting on the floor or between two train cars is prohibited.
  • Pushing the emergency button without a genuine emergency can result in a fine of AED 2,000.
  • Follow luggage rules: Two suitcases are allowed per passenger, to be stowed in dedicated luggage areas.

These rules help maintain a safe and pleasant journey for all Dubai Metro passengers. Always be aware of public transport rules and etiquette for a smooth travel experience.


Dubai Metro Operational Information:

  • The timing for the last Dubai Metro train varies for each station. You can find specific details by checking the timetable for RTA metro timings.
  • Metro services start at 05:00 am, except for Sundays.
  • The Red Line stations are connected to the Dubai Airport terminals:
    • Dubai International Terminal 3
    • Dubai International Terminal 1
  • S’hail is one of the approved RTA apps for planning your metro journey in Dubai. You can also use NOL Pay for card top-ups and balance inquiries.
  • Dubai Metro’s proximity to top attractions makes it convenient for exploring the city. Popular attractions near metro stations include:
    • Dubai Mall and Burj Khalifa (Dubai Mall/Burj Khalifa Metro Station on the Red Line).
    • Gold and Spice Souks near Al Ras Metro Station (Green Line).
    • Dubai Marina and Jumeirah Beach Residence (JBR) near Sobha Realty Metro Station (Red Line).
    • Dubai Frame near Al Jafiliya Metro Station (Green Line).
    • Many popular malls in Dubai are located near train stations, including:
      • City Centre Deira
      • Al Ghurair (Union)
      • Burjuman
      • Dubai Mall
      • Dubai Marina Mall (via Dubai Tram)
      • Mall of the Emirates
      • Ibn Battuta
  • You can carry luggage on the metro. However, only two suitcases are allowed per person, including one large suitcase and one small suitcase. All luggage must be stored in dedicated cabins in each compartment.

Plan your journey in advance, be aware of peak hours, respect local customs, keep your Nol card ready, and follow public transportation etiquette for a smooth and enjoyable experience.


Deena

Human Resource professional and writer.

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