Get police clearance certificate in Dubai(New Video Tutorial)

How to get police clearance certificate in Dubai online-Video Tutorial?

Few employers in Dubai off late have started  requesting Police Clearance Certificate in Dubai. This is done to hire an employee who does not have any criminal cases or proceedings lodged against them. I am not surprised though. I was asked by one of my previous employer’s to furnish a Dubai Police Clearance Certificate prior to applying for my residence visa. If you have planned to immigrate to Western Countries, you might also need to get this certificate.

The procedure is not complicated at all.

Apply for Dubai Police Clearance Certificate Online-Dubai CID Clearance certificate Online-Video Tutorial

Here are the steps to get Dubai Police Clearance Certificate:

  1. You need to approach a typing centre and request them to type a request for Dubai Police Clearance Certificate in ARABIC. (Although the application comes in English, get them typed or written in Arabic). The fees I paid is AED 110/-. If the person at the counter in the Police Station fills up the form, well and good. Do take 2 current photographs with white background. Take Emirates ID if you have one. Also carry original Passport.
  2. Next you will need to visit the Dubai Police Head Quarters(DPHQ) near Al Mulla Plaza  where they will scan your fingerprints and run them through the database. If you have Emirates ID, you will skip this step.
  3. If you are cleared, All the Best! You will receive your clearance certificate within 2-3 working days.
  4. Timings to submit the application are from 7:30AM to 2:30PM.

The procedure would have change or might differ from station to station. But this was the procedure I followed.

Location Map of Dubai Police Head Quarters


View Larger Map

About Deepak 505 Articles
Deepak is a passionate blogger with interests in bitcoin, online marketing, and writing.
  • How to get police clearance certificate in Dubai?iam in aus now so i would like to aplly my PR here.so i need uae clearance cerificate as well.becoz i worked nearly 4 years in bur-dubai.

  • Why the sharja immigration still want to appear my friend in their office,and he alraedy settle and have a clearance to the police re:credit card

    • This depends on their procedure. If they do not have the finger print record, they may want to run it through their system…just in case!

  • Hi there. I need to get a Police clearance for my fiancee visa> Im confused from where to get this ,is it in CID Police HQ ( Almulla) or Muraqabat Police station is fine. sINCE THEY REQUIRED FINGER PRINT. I dont want to waste my money so I want to make sure .

  • hi,

    my new company is requesting for a police clearance. what do i need to do and what are the requirements?

    thanks

  • today i received a call from my company. they were saying to go to cid
    and askin.me.as if i done anything wrong.
    .what will be the scene can any 1 suggest.or are they playing pranks,just to see my reaction

  • hi! my new company is requesting for police clearance i am scared if i went to police sation then they found out that i have a police case,for example a credit card…2011 i was clear my name when i was going bact to my country…but now i am scared a little bit because i fail to pay my montly payment for almost a year …but i am willing to pay back again once i change my job…pls i need your advice thanks

    • In this matter you need to clear your outstanding amount. If the bank has already filed a case against you then it will be a problem.

  • hi
    i would like to know if i can go to the police station directly or i have to go to typist first
    thank you in advance

  • Hi
    i’m working in Dubai & today I appled for a police certificate. I took a metro to Al Quiadah Station & tight below next to the exit is the Dubai Police HQ. The information counter guy asked if it was for me & if yes did I have copies of passport & copies of ID & original ID. Yes to all.
    Gave me a token number. On my turn Original ID was sighted, AED 210 was collected a receipt with delivery date of 16.01 was issued. the service for collection is open 24 hours.
    Hope this helps.

    • If your company requires police clearance to issue the visa then you should follow the rule.

  • Hi
    i’m working in Dubai & today I appled for a police certificate. I took a metro to Al Quiadah Station & right below next to the exit is the Dubai Police HQ. The information counter guy asked if it was for me & if yes then did I have copies of passport & copies of ID & original ID. Yes to all.
    Gave me a token number. On my turn Original ID was sighted, AED 210 was collected a receipt with delivery date of 16.01 was issued. the service for collection is open 24 hours.
    Hope this helps.

  • Hi! do i need to bring my original passport to get police clearance? i already have emirates id?

  • HELLO SIR,

    GOOD DAY SIR I NEED TO GET A POLICE CLEARANCE CERTIFICATE I HAVE MY ORIGINAL PASSPORT WITH ME BUT MY EMIRATES I .D IS IN MY SPONSOR HE TAKE THAT FROM ME FOR THE CHANGE TO MY ORIGINAL PASSPORT BUT I HAVE A COPY WITH ME CAN I BRING IT SIR RATHER THAN THE ORIGINAL HOPE U CAN REPLY TO ME AS SOON AS POSSIBLE.

    • I think you need to show the emirates ID to get the police clearance done. Please check with your company

      • Hi Deepak,
        I need to take police clearance certificate for me and my wife to visit USA on immigrant visa. Do my wife needs to visit Police station as well or not. I m bit confuse regarding charge for PCC in your video u mention it will cost around AED 225 ( including courier ) but in information page it is mentioned AED 110. is there any difference in cost applying online and on visit ? Because I reside in Dubai so it will be better for me to visit .Reply on this regard will be lot help for me and informative to others seeking PCC in UAE.

  • Hi Deepak,

    I need to take police clearance certificate for me and my wife to visit USA on immigrant visa. Do my wife needs to visit Police station as well or not. I m bit confuse regarding charge for PCC in your video u mention it will cost around AED 225 ( including courier ) but in information page it is mentioned AED 110. is there any difference in cost applying online and on visit ? Because I reside in Dubai so it will be better for me to visit .Reply on this regard will be lot help for me and informative to others seeking PCC in UAE.

    • Note that the charges are dynamic and are changed from time to time. You need update with latest information as per official channels. My video was shot a while back and may be the circumstances have changed. It is not necessary to visit police station if the applicant has finger print records with the Police. I guess online charges do include courier charges while if you visit in person and collect the certificate, these charges are not applicable.

  • Dear Deepak,

    am getting a new job. i know they will check CID Verification. right know i have no issues. but before i have case for loan from bank i already clear everything. last 1 year am travelling without issues. one thing am scared if any problem employee has case before. that will effect my job?. now i dont have any case. old cases will effect my job.

  • Hi..I went to the website dubaipolice.ae n entered my details along with payment of 210 n I received an sms saying that pls visit dibai police to verify your identify n then next message that my application is under process n I will receive certificate in email once my application is approved..now im confused. ..do i have to visit the police station or not??

    • May be you will have to visit the Dubai police to show your identity and to get it done the clearance.

    • Did you get your good conduct via email by using mobile app. Did you visit the police station? can you visit any or its unnecessary and you need to wait for approval. thank you.

  • I went to the website dubaipolice.ae n entered my details along with payment of 210 n I received an sms saying that pls visit dibai police to verify your identify n then next message that my application is under process n I will receive certificate in email once my application is approved..now im confused. ..do i have to visit the police station or not??

  • my new company requires a CID clearance report. i had 2 cases for credit card which i have cleared. I just want to know that whether the officials will write anything about it in the report which may hamper my hiring. Please advice

    Regards

  • Dear all
    greetings

    As the deadline is coming very near its impossible to go to Dubai.
    All the needed documents has been sent. We only have 6 or 7 days but as per Dubai police it will take 3 weeks to submit. If we have relative their how many days it will take? And which paper he has to show while taking the POLICE CLEARANCE CERTIFICATE?
    Thank you very much for your help.

  • About the photo, should it be a scanned copy of the photo or a soft copy of the Pic ?

    Thanks

  • Hi Deepak,

    I am based in Dubai with my wife.
    I need to apply for Dubai police clearance certificate for my wife as she has applied in some govt. organization.

    I have a couple of queries, if you can assist:
    1. Do my wife need to go personally to apply for the police clearance certificate or I can do it on her behalf by carrying her passport, emirates ID and other requested info at:
    http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?ID=30

    2. As I am also travelling to India for vacation, Can someone collect the certificate on my behalf by going to Dubai police office as it is mentioned on the website that it takes 48 to 72 hours to process.

    3. How good is the process of applying it online and obtaining the E-copy for the same?

    4. There are 2 different links for E-service for “police clearance certificate ” which one is the actual one if we apply online
    1:
    http://www.dubaipolice.gov.ae/smartphoneservices/goodconduct/en/goodconduct.html

    2.:
    http://www.dubaipolice.gov.ae/dp/portal/public/editorUploadedFiles/E-Services/264321_GoodCondut_outside.pdf

    your earliest response will be highly appreciated.

    Thanks,
    Ashish

  • Hi Deepak,

    I am based in Dubai with my wife..
    I need to apply for Dubai police clearance certificate for my wife as she has applied in some govt. organization.

    I have a couple of queries, if you can assist:
    1. Do my wife need to go personally to apply for the police clearance certificate or I can do it on her behalf by carrying her passport, emirates ID and other requested info at:
    http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?ID=30

    2. As I am also travelling to India for vacation, Can someone collect the certificate on my behalf by going to Dubai police office as it is mentioned on the website that it takes 48 to 72 hours to process.

    3. How good is the process of applying it online and obtaining the E-copy for the same?

    4. There are 2 different links for E-service for “police clearance certificate ” which one is the actual one if we apply online
    1:
    http://www.dubaipolice.gov.ae/smartphoneservices/goodconduct/en/goodconduct.html

    2.:
    http://www.dubaipolice.gov.ae/dp/portal/public/editorUploadedFiles/E-Services/264321_GoodCondut_outside.pdf

    your earliest response will be highly appreciated.

    Thanks,
    Ashish Sodhi

  • I got a job offer in UAE. I am presently in India. Contract also signed (for 3 years).
    The employer says they will get my employment permit and visa through their appointed agent.
    The agent has informed me i should get UAE Police Certificate of Good Conduct by paying US $ 1280 (Police Clearance fees $990+Delivery Charge $290=US $1280) before applying for visa etc.
    They have sent a Proforma Invoice copy from Dubai Police Gen. H.Q.
    I am amazed such a high fees. Information on web says AED 210 fees. Is it a dubious offer to cheat me. Please advise

    • Hi
      it is a cheating. No need for Police clearance from UAE needed for going to job there. take care.

  • Hi sir I need police çlearence certificate pcc sir I wañt go visit go jamaica I have Emirets ID work parmit passport fhoto copy my fhoto plz I how make & where make pcc I’m indian my visa fujairah I’m living & work in abudhabi brance mussafah.plz guide me about it

  • Hello Deepak,

    I need to obtain PCC for last 10 years, out of the 10 years almost 1 year i was in visit visa here in dubai. do you know whether they mention the period of stay in the certificate? will they consider the visit visa stay period also?

    Mathew

  • Good day sir,

    How to get a police clearance letter from Dubai Police if I am living in Australia at the moment.

  • hi..Dubai Police website states you need to have residency for a minimum of 6 months to be able to get a Good conduct certificate from Dubai Police. i have only completed 4 months (JAFZA work visa with occupation as Asst. Marketing Manager). I need to change job/relocate and new visa will require the certificate. Is there any way to get it done? FYI i am in Indian passport holder
    thanks

  • Hi, I just want to know if the DPHQ is open on Friday? Because I want to get a police clearance.thanks

  • Hi Deepak, I am Balasubramanian from India, going to apply Canadian PR. I need PCC from UAE which I was worked in 2010, almost one year. Can I follow the above mention procedure from India. Is it possible to make payment and get PCC from India. I need your guidance please.

  • Dear Sir
    My son has applied for Work permit in Melbourne Australia. He has studied and worked in uae . Currently for applying for work permit the Australian immigration has asked for police clearance from uae and he had applied in uae consulate Canberra on aug 20 2014, until today he has no information .
    Can I go directly to Dubai police hq for knowing the status as I am currently residing in Dubai. Please guide me and suggest as the deadline for visa for my son is 10th nov 2014.

    Thank you
    Regards
    Sudarsan Rao

    • Sudarsan,
      You may check the status online with Dubai Police or their call centre or go and check with them.
      But I suggest, online would be the best. Or enquire directly with UAE Consulate in Australia where he applied.

  • Hi Dear, I am in Canada Im going to apply my Canadian PR . I need Police Clearance from Dubai.Which I was worked last 2009 almost 2yrs.I was confused how to send my application to the Dubai Police .Can u give me an advice.

    • Florence,
      I am not completely aware of the current rules.
      Give me couple of days to contact Dubai Police and reply to you.

      • Hi .
        This is shine, just want to ask if i can get a police clearance through online if im leaving in canda now and its been almost 2 years since i left dubai. But i still have my emirates id with me.

  • Hi there,

    Thanks for your excellent information. My wife needs the Good Conduct Cert. to move to Portugal with me from Dubai where we are living.
    I understand the online process but do not understand if or when she actually needs to attend a Police Station? She has Emirates ID. Is everything done online and delivery then arranged to our Residence? So where is the need to attend the Police Station or is this stipulated after completing the online process?

    Many thanks.

    Regards,

    Graham.

    • Graham,
      If you are doing it online with Emirates ID, you are not required to visit the police station.
      The courier will be sent to the address mentioned by you.
      But I am not able to confirm about the online systems working or not working.

  • Hi Deepak
    I was stay in Dubai since 2007 until 2009
    now I still in my country Indonesia and im going to make partner Visa to Australia so I need police clearance from Dubai how I get while am here ?thank u

  • Hi Deepak,

    I managed to follow all the steps but couldn’t seem to go pass the summary page (to the next page to enter name, phone number and address)…. I pressed on the “Continue” button several times but it just would not take me further.

    I have tried several times and its still the same, I just could get pass that point….

    Any idea why ?

    • KK,
      This may be system issue!!
      You will need to contact the Dubai Police.
      Sorry for the trouble.

      • Hi Deepak,

        Thanks…. There was some incompatibility between my system & theirs…

        Called them and was asked to try using Dubai Police Smart Phone App….

        It was actually very simple if one has Emirates ID….

  • Hi Deepak,

    I have been in the UAE for over 9 years but my most recent visa is only 4 months old (change employment).

    Will that be an issue since the latest visa is less than 6 months old ? In cases like this, how can I overcome this online since I have to key in the latest visa issue date, and it will automatically detect that my visa is less than 6 months…..

    Thanks…

      • Hi Deepak,

        I worked in Dubai like more than a year then after that i got an opportunity to got a job in Canada how about if apply online here in Canada? How much they will charge if they will send here to Canada?Actually i need police clearance from Dubai required by immigration for applying my permanent residence . How much is the police clearance? Thanks

        • Alfredo,
          I think you will first of all need to have your finger print record with the police.
          Yes, there is a possibility to apply. I am not entirely sure. I will enquire and let you know.

  • Good Day Mr. Deepak

    My visa is already cancelled and it is on a 1 month extension and also my Emirates ID is also expired, could I apply through online for PCC? Thanks a lot.

    • Dear Deepak
      Me and my wife were living in UAE untill july 2014. Now we are in India. We had PCCs issued from Dubai on 10.12.2013 which were valid only for one year. We want to apply for fresh PCCs. Can you give web address for online application from India

      • Devassy,
        I am not sure whether this facility is available.
        You will need Emirates Id in order to apply only.
        Please call the Dubai Police call centre to find out.

  • hi deepak! Thank God I found ur blog..
    actually my brother is here with me with a tourist visa… he found a job but they need him ro submit police clearance. What are the steps? please help us….can he do it online???

  • hi deepak! Thank God I found ur blog..

    actually i am on a 3 month tourist visa…I found a job but they need to submit police clearance. What are the steps? please help me.

    Thanks and regards

  • Dear Deepak,

    As per your instructions Ive managed to apply UAE PCC online. However I’ve a question that how I’m going to receive it since I’m currently staying in a different country at this moment.

    For your information they’ve given me 5 working days time and charged me AED 320.

    Regards

    • Usman,
      Keep in touch with the customer care after the said period.
      Dubai Police is really helpful with their services.

  • Hi Deepak,,,

    im here now in Dubai working a house hold worker..i want to get my police clearance here but my Emirates ID was expired & said my employer that was stamp a cancelled & she dont want to update about my ID…but my employer renew my visa…

    What can i do?..pls rply…tnx

  • Hi Deepak,

    I applied for a PCC in Abu Dhabi and got it already. Now my question is do i need to get a PCC in Dubai as well to check if im clear or one emirate is for all already? Meaning if i got a PCC in Abu Dhabi does it mean i dont have any case in UAE and not Abu Dhabi only?

    Thanks in advance…

  • Salam
    I was wondering if you can help me about the police report. My friend has been living in UAE since past 7 years but her visa has expired a year and half ago and she needs a police certificate for her US visa interview. She has her emirates Id also it’s expired since a year and half in this case can she get a police certificate or will it cause her problems. Thanks in advance

    • Hi Deepak,

      Thank you for the video. I lived in Dubai for 1 year. My residence visa and emirates Id were canceled before I left Dubai.

      Now I would like to take PCC for Australian Immigration purpose. Can I request my friend who is in Dubai to apply for PCC on behalf of me? Can I skip fingerprints as it was done during my emirates Id process? Please advise.

      Regards,
      Pradeep

      • Pradeep,
        I think you will be able to do it online.
        I don’t think your friend can do it on your behalf. Let him enquire directly with Dubai Police.

    • Reem,
      I am not entirely aware of this situation.
      I don’t think there will be problems.
      In case she faces problems, Dubai Police can assist. You need to visit a police station and seek assistance.

  • Hi. i just to ask where can i get police clearance that i will be using for the US visa application? Should i still need to go to typing center for that? And can i get the clearance in any police station or there are just specific police station that i can acquire the clearance for the US visa purpose? Thankx

    • Maui,
      I think you could directly go to Dubai Police station or apply online. It is better to apply online and receive it through email.

  • Hi,

    We now live in Australia, and we applied for our Police Clearance certificate via the UAE Embassy in Canberra in February 2015 (paid all fees, certified all the required paperwork and fingerprints, done everything that was required).

    It is now August 2015 and the UAE Embassy still has not received anything from UAE Police. We even tried contacting the various UAE Police departments via email and phone – but unfortunately this was useless.

    Its been 6 months of waiting and our life is on hold, we cannot get any bank loans and start a life in Australia, because of one piece of paper from UAE.

    Can you suggest a method of following up on the UAE Police Clearance – as phone calls, emails and UAE Embassy are not helping.

    Thanks,
    Tom

    • Tom,
      Have you tried using the Dubai Police website?
      There is a chat option, email option. Please try and use them.
      Reach out to them through social media if you could! This should help.

  • Hi Deepak,

    I have a pending case with dubai police because of the banks and i’m trying to settle the issue with the bank but they are very eager to have me pay them a big amount,i dont have visa now as i already cancelled it can my new company apply visa for me?
    Thank tou

    • Marie,
      Yes, that is possible subject to clearing dues at immigration.
      Plus, better to check with PRO.

  • Hi mr. Deepak. I just want to ask if how to get a police report. Because i lost my emirates i.d and my present company requested for them to cancel my r sidence visa. And do i need to go directly to DPHQ? How much would it be and how long is the processing day?

  • Dear Deepak,

    I am currently on a cancelled visa right now and I don’t have a hard copy of my Emirates ID with me because my previous employer took it.

    What’s your best advice? Can I go to Muraqqabat Police Station and apply there? Because it’s very near to my house.

    Thank you.

    • Jill,
      You need to take your identity document.
      Yes, visit the Police station and tell your case. They will help you.