Are you making the employees work more than 9 hours a DAY?

What are the working hours as per UAE Labour Law?

As per the UAE Labour Law (Chapter 4, Section 1, Article 65 to 73)  working hours must not exceed eight hours per day, or forty eight hours per week, over a six day week. It is also stated that working hours can be increased to nine hours per day for some business.  During the Islamic month of Ramadan the working hours are reduced by two hours per day .

uae labour law work hours

Articles related to Working hours in UAE Labour Law:

Article 65: Number of working hours

The maximum normal working hours for adult employees shall be eight hours per day or forty eight hours per week. However, working hours for the employees of commercial establishments, hotels, restaurants, watchmen and similar operations may be increased to nine hours per day as determined by the Minister of Labour. Likewise, working hours per day in respect of hazardous work or work detrimental to health, may be decreased by decision of the Minister of Labour and Social Affairs. During the month of Ramadan, normal working hours shall be reduced by two hours.

Time spent by the employee in transport form his residence to the place of work shall not be included in the working hours.

working hours

Article 66: Consecutive working hours

Daily working hours shall be regulated in a way that no employee shall work over five hours consecutively without break times for rest, food and prayer with a total not less than one hour, provided that such times shall not be counted in working hours. In factories and workshops where work is rotated on night and day shift basis, or in places of business where technical and economic reasons necessitate round the clock work, break times for rest, food and prayer shall be determined by the Minister.

work hours office hours uae law

Article 67: Overtime

If circumstances of work necessitate that an employee works more than the normal working hours, the extra time shall be considered overtime, for which the employee shall receive a remuneration equal to that corresponding to his normal working hours plus an extra of at least 25 percent of such remuneration.

office hours

Article 68: Night Shift work hours

If circumstance of work necessitate that an employee works overtime between 9.00 p.m and 4.00 a.m., he shall be entitled to normal working hours pay plus an increase equal to at least 50% of such pay.

office hours in uae

Article 69: Actual Overtime

Actual overtime may not exceed two hours per day unless work in necessary to prevent substantial loss or serious accident or to eliminate or alleviate its effects.

uae office hours

Article 70: Work on Friday

Friday is the normal weekly holiday for all employees except for those on daily wage basis.

If the employee is required to work on Friday he shall be granted one day off for rest or be paid the basic pay for normal working hours plus 50% increase at least of such pay.

Article 71: Working on consecutive Fridays

Except for labourers on daily wage an employee may not work on more than two Fridays successively.

Article 72: For who overtime is not applicable?

The provisions of this Section shall not apply to the following categories:

  1. Persons holding responsible senior posts in the management or supervision if holders of such titles are vested with the authorities or employers over employees, and such category is to be determined by the Minister of Labour and Social Affairs.
  2. Ship crews and sea men who work under special service conditions due to the nature of their work, excluding Sea Port workers who are engaged in loading and off-loading and related works.

Article 73: Display of working hours

A Notice Board showing the weekly closing day, working hours and rest times for all categories of employees must be fixed at conspicuous place on the main gate used as entrance by employees and in the premises of work and a copy of the notice should be submitted to the competent Labour Department.

If the weekly closure system is not applied by the place of business, a notice showing the weekly rest day for each category of employees shall be fixed by the employer at the places referred to in the preceding paragraph.

Overtime Calculation: How to calculate overtime?

Overtime must not exceed two hours per day, unless the work is necessary to prevent substantial loss or serious accident or to reduce its effects. The normal overtime pay amounts shall be 125% of an employee’s normal remuneration for the period of overtime he worked.

In case, if an employee worked between 9.00 pm to 4.00 am, the overtime pay amount shall be 150% of his normal remuneration.

Friday is the normal weekly holiday for all employees except those who works on a daily wage basis. If an employee is required to work on a Friday, he will be granted one day leave in lieu, or paid 150% of his normal remuneration for the Friday worked. It is also stated that no employees can work more than two consecutive Fridays except labourers.

Note that the above said provision do not apply to certain employees working in a senior or managerial capacity, or ship crews and seamen who work under special service conditions due to the nature of their work.

About Deepak 505 Articles
Deepak is a passionate blogger with interests in bitcoin, online marketing, and writing.
  • Hi were workin 12 hrs per day. May maddame said she will pay our ot if she get the amount she pay for the salon, is it our problem?

  • Can i transfer to the other salon, using freezone visa? What if my maddame dont alow me to transfer?

    • There is nothing like transfer. You need to cancel your visa before you join other saloon or company

  • I have worked in sharjah…i came 8 months…i not interest in our field …how to change another company…i have completed M.sc Software engg, i don’t know my visa degree attested how to check it possible.. i worked in another field change the procedure…i got first visa does here come to ban…how to solve ban in uae..pls help me my email [email protected]

  • I really appreciate your quick responses to the queries which people ask you about visa’s. My query is am working as a Sales executive at sharjah with (IT Reseller) since past 7 months. Am graduate and don’t like the work environment of this shop, and salary too. All fake promises done by my boss at the time of interveiw. But till know I didn’t see any development in the work environment except work pressure (like lifting weight, 13 hours working time, behaving rude etc). Kindly let me know if I change the company, how can I face the Labour Ban Rule.

    • If you leave your job you may get an automatic labour ban for six months. If you get a job in freezone then you may try to switch your job

  • Hi Mr. Deepak .

    I am working in Abudhabi, I am MBA graduate , i am working for trading company as a customer service representative ,I completed my probationary period . Now my company management are telling me to work in shop not in staff . Its really hell like to me . Please tell me , i dont like working environment not at all , I am not all happy. can i complaint to MOL ? i dont want to work here ? they told me that , iam office staff , but i am working shop

    can i leave job ? is there any ban ? i can file case on company ?

    Please help me , what i want to do ?

  • its good that the UAE has stipulated its flaws to guide workers ands employers.though some employers stiil contravein this good laws.and i dont know why.or are they above the laws.only the state of dubai can help those suffering in the hands of those wicked employer

  • I am working as asistant accountant in audit firm, my contract is limited for 2 years and my probation period is 6 months. can i able to change job without any ban risk because my current employer forces me to work 66 hour per week. Please reply me i am in so much stress. I am graduate and ACCA qualified.
    thanks in advance.

  • I am working as asistant accountant in audit firm, my contract is limited for 2 years and my probation period is 6 months. can i able to change job without any ban risk because my current employer forces me to work 66 hour per week. Please reply me i am in so much stress. I am graduate and ACCA qualified.
    thanks in advance.
    plz reply

    • You may get a ban. But if you get new job with higher salary then you may avoid ban

  • Hi there,

    Thank you very much for keeping us educated.

    My present employer who owns a Security and Cleaning company belongs to an Indian national utilizes us for ten (10) hours. Our working time 08.00hrs. to 18.00hrs. This time includes one (1) hour lunch break. Addition to that some days they get us involved in meetings after working hours. But in the mornings if any one late for five minutes, they deduct from the salary.

    Please let me know legality of such act and how light UAE labor authorities look in to such cases. Regularly staffs complaint irregularity acts of the company to UAE labor ministry, but there is no effective result.

    Addition to that they hold two months’ salary. No medical insurance, etc.

    We are so surprised why the authorities def, blind and speechless.

  • hi i just started working in a rent a car business as customer service agent..my working hours starts from 8 am until 8 pm. saturday until thursday with 1 hour luch break..would the reamaining 3 hrs should be conidered as an OT?

    • Mae,
      Working times in many sectors are dependent on the nature of business.
      I am not sure about rent a car companies.

  • thanks for that, also my boss is asking for my original passport. he said its for processing my visa,,does it have to be the original or they just need a copy of it to process my employment visa?

    • Mae,
      For processing visa initially, they do no passport for entry permit. Also the original passport is required when stamping.

  • Hi deepak
    I I’m in fixed contract and i came on emergency again I do not want go back, since my employer forced me to work which are not as per the agreement and Fridays also even I am muslim.

    Forced me to come on holidays also

    what will be the consequences .

  • Hi. I just want to ask for an advise. I’m working 8 months now in my company. And the working hours is from 10am-10pm. No day off. And everytime I asked my boss for my off its very hard for her to say “yes”. And even for holidays and overtime she’s not paying. What I will do now? If I will complain to MOL regarding about my day off, do I need to continue to come for work? Please kindly reply. Thank you.

  • kindly advise an employee can work 48 hours in a week + 12 hours overtime in a week (in 6 days ) this is legal. AS per law an employyee can work 2 hours a day as overtime which can be 12 hours ot in a week.

  • Hi.
    My employer force me to work in cctv installation but my contract is computer assembler and shopkeeper or computer technician and working more than 13 hrs. A day without proper safety gears and no breaktimes to eat. Now I refuse to work outside bcs my contract is a comp tech not cctv instaler. And i get sick, still in pain of these numbness for more than 6 months. What is the legal rigths for me to file a case against my employer in labor

  • Hi, I joined a co. in Feb 21 2015, i have signed a limited period contract, mine medical, ID & Visa Stamping is done. In contract working is for 8 hours, but my employer tells me to work till 12 hrs daily & makes me to sit till more than 12 hrs. I want to know that if i resigns in my probation i.e in six month will i get ban. currently my salary in contract is 1250 basic & he said he will give cash allowance 1000. Please reply me .asap

  • _hi just want to ask. How many minutes or hours break we have, if our duty is 9hours? Thankd you..

  • hi i am working in construction site in dubai, my company duty time is 7.am to 6.pm and 2 hours break,so working 9 hours,but they dont want pay 1 hour over time for me.

    • Yasin,
      Ok.
      You should file a complaint with your HR and if that does not help, you should approach MOL.

  • Hello, I am working in Gold and Diamond park, my company is a FZCO company. My visa is under JAFZA. I am working since 3 months and I don’t find good. I work for 12 hours a day. At times it is more than 12.(in contract it is written 8 hours). They pay me salary by cash, which is 2900 dhs.(and in contract only 1500 dhs is shown). And also there is no holiday. Friday there’s half day. That’s it. Rest all days you gave to do 12 hours duty. I want 2 change my job. Is there any way I can change job. Do i need to pay visa cost if I resign. Can they import any ban on me for such?. Do I need to do in and out when I change job. Please help. I am falling sick working like this.

  • hi. I work as a Nurse. My work schedule runs a 12 hour shift daily with dayoffs depending on staffing arrangement. But, in a span of 1 week usually i spend 4-5 days CONTINUOUS rotating DAY or NIGHT shifts. Thus spending 48-60 hours in a week (O.T.) Though its paid, but is it still LAWFUL to continually MANDATE over time making 240 hours in a month?

  • hi
    im working for two months now.no day off and we are working for 9 hours and no proper lunch break..we will have break but only for 5 or 10 mins..my company holds our passport..i really need advice..thank you

  • Helo my name is tintu.im working for a construction cum piling company.our main brnch is in dubai.since nw 7 mnths i started wrking,starting few mnth i ws in office and rest time was in sharjah site wirkshop til nw.my working time was 8 to 5, which is written n offer letter also.now they telling to work from 7 to 7 and they wont pay for any over tym also..wt should i do,?

  • Iam working in a construction company and our labour camp is in sonapur . From camp to ware house distance is 1.30 hour and up&down will be 3+ hours . Then total time starting 5.30 am and return to camp after 5.30 pm . means 12 hours + duty including travel per day. my question is As per uae law how much over time will get for us or is there any over time allowed for us. Please answer

  • Hi I want to know as per my company for Ramadan we still have to work 9 hours without getting back extra hours or overtime plz assist me

      • I am working as a doctor in a private clinic and my employer pays salary of 30 days only every month ( February included), so I work 4 days extra every year for free. Is this legal? And I also want to know if overtime is by employee’s choice or the employer can compel me to work for extra hours?

        • Laila,
          monthly salary is calculated per month and not per day if unless you have signed daily contract.
          Overtime can only be after the employee has agreed and up to certain time period.

  • Good day I’am cleaner in hair care center i just want to ask that in my offer letter I start my work at 8:30am until 7pm but in my labor contract it stated only 9 hours included my breaktime. Is there any overtime I need to ask in my company.

  • Hi I’m working in a restaurant from last three years working hours start from 11 am to 12 am without rest without overtime plz what to do?

  • Hi, my work is a technician working 8 hours a day. Now its ramadan and our manager instructs us to work from 9am to 3 pm which is fine but 9am should be at site (1hour travel to and from site) so it from 8am we will start to travel going to site then from 3pm start to travel going back to dubai. Was it right?

  • Hello our company is forcing us to work 12 hours in Ramadan and they will pay us for the 5 hours overtime and we complaint it to our Human Resources Dept. but they favor our manager and supervisor we only want or agree for 3 hours overtime and not 5 hours is there anything we can do to avoid working 5 hours overtime instead of 3 hours only?

  • We have no day off for 2 months now with no payment and force us to work for 10 hours every day can you call this number 06 5319933 and tell them it’s not good and it’s ramadan

  • Hi,

    I am under in a outsourcing company and in my labour contract it was stated that my working hours are 9 hrs only, and shall not exceed forty eight hours a week. But, in the company where i was assigned we are working for 10 hrs (including the breaktime) in 6 days a week so, basically i am working for about 54 hrs a week.

    my question now, am i entitled for 2 days off based on my contract? or can my assigned company pay my excess hrs?

    • Marichu,
      As per UAE Labour law, you need to work minimum of 48 hours per week. However, there are exceptions.
      If you are in that list this may not be applicable to you.
      You should speak to your HR with this regard.

  • _goodafternoon sir.. i am working as sales in mall.. just wanna ask.. what are the holidays that the company should double pay the employees ?
    _last may 16,2015 saturday and this month of june ramadan days.. they didnt pay us the holiday..thank you

    • CJ,
      -Overtime must be paid. however, I am not sure what is written in your contract.
      -There are some exceptions to this like those working in retail, hotel etc

  • Hi Mr. Deepak , I have worked here in Mussafah , as Secretary of Rent a Car and since i came here i worked 10 and half hours from Saturday to Thursday.. And the last 2days before the ramadan ends i worked from 9am until 1am straight (even i have break time but the shop not close so i still on the duty) but my boss not pay for my overtime. And also i don’t have contract that proves that i was working here,my boss not give me even i always remind him. Only offer letter he gave to me. I’ve been here for 3 months. What should i do?

  • i work more than 9hours or more…with out overtime fee..our working place consume more of our time in working…how can i stop this abuse?

  • hi.. im working in one shop since may and untill now idnt hve any labour card and i have only employment visa copy.. and i didnt even sign any contract. now i want to resign but my boss dnt want give m my passport what should i do??

  • Please i need some advice… I’m working with this horrible construction company (painting work) first my the man charged me for visa money paying with four months with out salary, I agreed on the terms due to my visit visa will was about to expire and i can’t go.. the man start using me as a slave, forcing me to work over as over time that’s 11 hours now currently his using the desperate contract i sign with him as an advantage, agreement salary 800, overtime 5aed.. now reduce to 3aed… i’ve been working for three months without salary and it doesn’t seems i’ve paid the half and am tired to continue with it, since i’ve been working with the man I can’t even take care of myself, not even cutting my hair nor shave… please help me with this slavery contract I sign due to frustration, please here is my number 0557320358… thanks

  • Good day sir! I am a registered nurse and my employer assigned me 1 patient.. Because we have a split shift working hours, my schedule in the morning is from 8am to 12 nn and in the afternoon 5pm – 10pm. But he assigned me a patient for insulin injection and the driver of the company that fetches me and drives me to patient’s home picks me up at 7am. I am already at the patient’s house before 7:30am and I get back to our facility even before 8am. Do they have to pay from the time that I board the company car? because my duty is still until 12nn. I hope you reply. Thank you

    • Kat,
      Sorry for the delay in replying. I was out of station for couple weeks.
      No. Travel/Commute to and from work is not considered in working hours.

  • Our company is a European MNC and has a 5-day working week for office staff.
    Friday- Saturday is weekly off.
    What is the maximum working hours per day as per Labor Law?
    How much time is allowed for lunch break per day?
    Is the lunch break included in total working hours per day?

    • Bala,
      Sorry for the delay in replying. I was out of station for couple weeks.
      You need to pay attention and read the article as it is clearly mentioned there.

      • actually it is not clear on the article, we still get confuse. 9 hour shift with 1 hour break and 2 days off. is it considered 48 working hours?

  • hi .
    bro I am working as a sales executive in a mobile company . I work here 11 or 12 hours per day . no weekly off. bro I need weekly off. many time I ask my company to provide me off they are giving not just saying there is few employees how can we give.
    bro I fear to complain because this is my first job I don’t want to go back home country. but think we are human beings we need refreshments . daily daily work make us sick. so please tell me if there is any other way to complain without discloses my identity names. through mail .

  • Hi, I’m working in a restaurant and in our offer letter is says 9 hours duty and we also have oral agreement before we open our store about the working hours. At first we work 9 hours but when the Ramadan comes we started working 12 hrs from 5pm to 5am then after Ramadan we are open 24 hours. Morning shift is 8:30am to 8:30pm then night shift is 8:30pm to 8:30am. We’re not receiving any overtime pays and no night differential. Do we have the rights to say that they are not fair and they should pay us, we are afraid that we might get terminated If we tell them. Thank you in advance for the help sir.

  • Hi, good day! I just wanted to ask regarding the day off. I am working in sales, and we are working 48 hours a week with 1 day off. But since two months ago this was not being followed. In the first month I started to work extra hours and in the 2nd week of the month I was cancelled off and the next few weeks I was getting 2 splits a week. My Manager said my extra hours and pending off will be paid so all my pending was cleared but I didn’t received extra money to my salary. And things came worst, this month of september we started to just get halfday off which is useless because we are working from 9-2 which is 5 hours without break and working more than 48 hours a week. What are the laws regarding the day off? Do I have the rights to complain inspite that they are giving us half day off? I really feel so tired, the thing is my colleague just came from vacation so for him it doesn’t really matter to just get half day off a week.
    Hoping for your quick response. Thanks!

    • Gem,
      companies can infact decide the way the shifts are split. However, for any work beyond the law, employees should be paid.
      You could file a complaint with MOL for this.

  • The company I work for refuses to give me a break during my working days and I work 7 and half hours with no break. I’ve as a result gotten health problems. What should I do? Thanks

  • Hi sir,
    I would like to know if how many hours per month are we allowed to work? So that we know when to start to count the hours for the overtime.
    And if that applies for the 30 and 31 days per month.
    Thank you

  • My query is that i paid 7000 dirhams to my employer for my residence and now they want to terminate me and cancel my residence , my visa expires in january 2016 , is there any way that i don’t work with them without cancellation because i have time till january to find another job
    Manager and supervisor are not behaving well , manager has some grudgr , due to which i am unable to go there and work and if i don’t go for 7 days they might case Absconding about
    please help me out

  • Hi,
    I am a computer engineer. I work for a big company here in uae as a contact staff. The company gives 2 days off in a week.
    However my off days would never come on Fridays. Is it fine to work like that without off days on Fridays?

  • Hi Deepak,

    When I joined this company, I initially signed a my contract having 1.5 days off, and then the company amended it and they gave 2 days off for all employees.

    After a few months, an opportunity came to transfer to a non-profit organization which is owned by the same company.

    I applied for the position and was able to transfer, with a transfer letter that all terms and conditions of my employment will remain the same. Meaning, 8 hours of work per day, 2 days (weekends) off.

    The job description that was provided to me, although it states that we are required to work for 48 hours, was not official. There is no management approval or anything that would make it official at the time of my transfer. So I thought that I would still be having the same working hours and 2 days weekends off, as that is what was written in my contract and transfer letter.

    But a few days ago, we received news that our working hours will be increased to 48 hours, meaning, we are now required to work during weekends, 48 hours spread over 6 days a week, having only one day off.

    My queries are as follows:

    1. Can the employer just amend the working hours stipulated in the contract? Is this possible?
    2. I read somewhere that some companies can increase working hours but it is only for some type of business. If the business does not fall on those categories (those that can increase their hours), how can they increase the working hours? (Please note that it is a non-profit foundation / organization and am not sure if a foundation can increase working hours just like that)
    3. Is there anything that we can do to have a work around and not honor the increase in working hours that they would like to impose?

    I hope I have explained the situation correctly and hoping for a response as well.

    Thank you so much.

  • hi i am working as a waitress in a restaurant 9 hours a day during weekdays and 10 hours during weekends without breaktime and overtime pay, also my working hours until 4am without night dif pay, i need to know my rights and what to do about it thanks

  • can your employer make you work for more than one jobs ? My contract is of a software developer but now i had to work in IT support as well.

  • hi goodmorning. we are working as a registered nurse. is it allowed that we work 12hours per day for 6x a week with 1 off per week?

  • My company is building materials trading CO LLC and my working hours is 8.00 am to 6.30 pm our lunch break is 1.00 pm to 2.00 pm. From the past 8 years i am working in this company with this timing. But they not providing me the over time salary till now. Am i eligible to get Over time for this.And my Visa status is Limited Contract, my designation is archive Clerk. Is my work timing is eligible for this trading CO LLC ?

    Your immediate response will be highly appreciate.