Ultimate Guide to Emirates ID (Updated for 2022)

What is Emirates ID and what does it consists of?

Emirates ID is a must for all UAE residents as part of their residency requirement which is issued by the Federal Authority for Identity and Citizenship. Emirates ID serves as an identification purpose in all the Government departments which is used to get government services, to vote in the election of the Federal National Council.

Emirates ID can be used by UAE citizens as a travel document to travel within the GCC Banks and Finance Companies have made it a mandatory requirement to process applications for credit purposes. Emirates ID is a requirement everywhere these days.

It is a legal requirement for all UAE citizens and residents to apply for one and carry it with them at all times. It can be used as a document to pass immigration through the eGates and smart gates at several airports in the UAE.

Emirates ID consists of below features the highest level of accuracy and security:

  • Smart card
  • Public key infrastructure (Digital signature and authentication certificates)
  • Fingerprint biometric
  • 15 digit identification number

Electronic Chip (personal data encrypted which is readable editable and writable by the authorized authorities only.


How to apply for a new Emirates ID ?

Below are the simple steps to follow while applying for a new Emirates ID

  • Step 1: Emirates ID Application : In order to apply for the Emirates ID, Applicants can visit the authorized typing centers or they can also get the eForm through the online form available on the website of Federal Authority for Identity and Citizenship (FAIC)
  • Step 2: SMS : After submitting the form applicants will receive the SMS through the mobile number registered in the Form mentioning the date and time, and the registration center to need to visit to complete the procedure.
  • Step 3: Registration Center: After receiving the SMS, you need to visit the registration center mentioned to capture the fingerprint biometric with the below documents:

For UAE Nationals

  • Emirates ID Application
  • Family Book
  • Valid Passport

UAE and GCC national who are officially residing in UAE can opt for Emirates ID with 24 hours on urgent basis. This service is known as Fawri. To get this service UAE and GCC national can visit https://www.ica.gov.ae/en/emirates-id-centers/registration-centers.aspxOpens in a new tab.

For Expatriate Residents:

  • Emirates ID Application
  • Visa or Entry Permit copy
  • Valid Passport

How much is the cost of Emirates ID?

The total cost required to issue the Emirates ID card are based on the service channel you choose to get the Emirates ID:

As per the fees published by FAIC are as follows:

  • For one year : AED 100
  • For two years: AED 200
  • For three years: AED 300
  • Service Fees AED 40
  • For Urgent services AED 150
  • Printing Office Fees AED 30

If you wish to apply for Emirate ID through the happiness center, the fees are as follows:

  • For one year : AED 290
  • For two years: AED 390
  • For three years: AED 490

If you wish apply the emirates ID through e-form or smart application , the fees are as follows:

  • For one year : AED 140
  • For two years: AED 240
  • For three years: AED 340

If you wish to apply the Emirates ID through the typing centres, the fees are as follows:

  • For one year : AED 170
  • For two years: AED 270
  • For three years: AED 370

If you wish to apply the emirates Id through Amer services (Dubai), the fees are as follows:

  • For one year : AED 195
  • For two years: AED 295
  • For three years: AED 395

How can you check your Emirates ID status?

You can check your Emirates ID status in two methods:

  1. Through ICA Website
  2. Through Voice Call

Below are the steps followed in case if you wish to find the status through ICA Website:

  • Step 1: Visit the UAE ICA Website https://ica.gov.ae/Opens in a new tab.
  • Step 2: Choose English Language to use the Portal in English
  • Step 3: Click on ” Check Emirates ID Status” from the ICA Portal
  • Step 4: Enter your PRAN (application number) or IDN number in the slot and click on Check

The PRAN number is available on your Emirates ID application form, whereas the IDN number is an actual Emirates ID card number.

You can also use the on-screen Application History Log to view a complete history of Emirates ID application such as Date of application submission, date of information verification, date of card printed, date of card sent to post office etc.

Below are the steps followed in case if you wish to find the status through Voice Call

  • Step 1: Dial 600 522 222 on any mobile phone press 3 for Emirates ID
  • Step 2: You will be asked to verify yourself and provide your Emirates iD or the application number
  • Step 3: Customer center will provide you the details you have requested for.

Where can You collect Your Emirates ID??

After the completion of the employment visa procedure your Emirates ID will be sent to the local post office specified in the official ICA SMS  which will be notified in advance via phone SMS. Please note that you must present your application receipt or text message while collecting your ID card.


How can You renew Your Emirates ID ?

You will receive a notification via SMS requesting you to renew your ID card by Federal Authority for Identity and Citizenship (FAIC).

You have 30 days to renew an expired ID from the date of expiry. If you have not renewed your emirates ID you will have to pay AED AED 20 as late fines per day with a maximum of AED 1000.

UAE residence visa holders can only apply for renewal when their residence visa is renewed or reissued. However, UAE nationals can apply for renewal of Emirates ID between six and one month before the expiry date.

To register your details please visit to the Amer centre or the typing centre and follow the same as new emirates ID application . You might need to visit one of FAIC’s service centres or preventive medical centres to provide your biometric details only if required during the renewal process.

Can Your renew your Emirates ID online?

Yes, you may do so by visiting to the official Emirates ID services website https://eform.emiratesid.aeOpens in a new tab. and register yourself as new user.

Your user name is the email address you chose.

You need to provide your UAE phone number to which an OTP will be sent for verification.

After this, an email with a randomly created password will be sent to the registered email address.

Use this password to log in to your account and don’t forget to change the password to something that you can remember easily.

  • Step 1: Login into Emirates ID services website
  • Step 2: Click on Renew your ID Card
  • Step 3: Enter in your details accurately (name, numbers, expiry dates etc)Enter IDN number is the one on your card itself, while UID or Unified ID number is on your visa page in the passport. While entering each of these numbers, spaces or hyphens will appear automatically
  • Step 4: Enter the residency file number in your visa page as well. While entering this, the format in the form requires you to put in a zero that is not there in your number – like this xxx-xxxx-0-xxxxxxx. Count out the digits to make sure you’re entering this correctly.
  • Step 5: While giving your name details, if you don’t have a family name, your last name becomes your family name. The family name is a required field, so this makes sure your name appears as it should.
  • Step 6: Submit and print/save

Note: You can save your application to come back to it later. After the first time you hit ‘Save’, you will get a unique application number which can then be used as reference for all the queries you have. In case you made a mistake or an error and submitted, immediately call 600530003 and let them know. They will return the application to you in 24 hours to enable updates or changes for free.

Once your card is issued, changes become harder and more expensive. In case of any doubt at any point, call 600530003 and talk to the customer representative. Make sure each required field is completed correctly.

Once you submit, an online payment portal opens up. After payment, your application is on its way to the ICA (Federal Authority for Identity and Citizenship).

In some companies, family visas are taken care by the HR department. In this case you may also submit your application form, passport copy, Emirates ID copy, insurance card copy, medical report, and two passport photos to your HR team or PRO.

The EIDA procedure requires detailed sponsor information as well, so this is best done through the company than by the employee.

In case, you are asked to do this on your own, call 600530003 before heading out. Collect all required sponsor documents or data beforehand and submit those along with your documents at an EIDA office close to you.

Collection

Once approved and submitted, your Emirates ID will become available for collection at a post office of your choice or your company’s post box (if that’s what you mentioned in the application). You will be notified by SMS when the card is ready for collection.


What will you do if you lose your Emirates ID? or How do you report your Emirates ID stolen or damaged?

If your emirates id is lost or stolen or damaged please follow the below steps for applying for replacement card from ICA :

  • Step 1: Report the Loss, damage of Emirates ID: Report the incident nearest ICA Customer Happiness Centre for the deactivation of the stolen, lost card.
  • Step 2: Confirmation from ICA: Get the ID number confirmation from ICA or request for the lost ID if you do not have a copy of the same. Take the old card in case if you are card is damaged.
  • Step 3: Carry Alternative ID: Always remember to carry your identification to prove your identity.
  • Step 4: Apply for Replacement Card : Fill the application for the replacement of the card at the ICA Customer Happiness Centres or you may fill it through the eForm on the ICA website or the ICA UAE app available on iTunes and Google Play and request a replacement of Emirates ID card.

What are the documents required for Emirates ID Replacement?

Depending on the status of the applicant, the required documents are different. To file a report for a stolen or lost ID, you must present the following documents to prove your identity:

For expatriate residents

  • ID card data or a copy of the ID card
  • The original valid passport;
  • The original residence permit issued
  • A personal photo (4.5 x 3.5 cm) with a white background for those under 15 years of age and the elderly, and people with disability.

Documents for children under the age of 15

  • The original birth certificate
  • A parent’s passport or Emirates ID card

For diplomats

  • The original diplomatic/consular card/membership card of international organisations for the category of heads and members of diplomatic and consular missions, and international organisations located inside the country to be exempted from the fees for issuing the identity card.
  • A valid medical report issued by the Ministry of Health and Prevention (MOHAP) or health authorities in the UAE to exempt people with disability or the elderly from the fees for issuing an ID card.
  • The original agency certificate for the person acting on behalf of the customer in the event that the person concerned is not present, and the application was submitted by a third party (it is required to bring the original passport of the owner of the lost identity card).

UAE National

  • ID card data or a copy of the ID card
  • A personal photo (4.5 x 3.5 cm) with a white background (for those under 15 years old, senior citizens and people with disability who are unable to reach service centers and have medical reports)
  • Original birth certificate for those younger than 15 years old
  • One of the parents’ passports or Emirates ID card (for those younger than 15 years old);
  • A social security certificate certified by the Ministry of Community Development (for social security beneficiaries) to be exempted from ID card issuance fees
  • A valid medical report issued by the MOHAP or health authorities in the Emirates, in order to exempt people with disability or senior citizens from issuance and delay fees for the ID card
  • The original agency certificate for the person acting on behalf of the customer in the event that the person concerned is not present, and the application was submitted by a third party (it is required to bring the original passport of the owner of the lost identity card).

GCC National

  • ID card data or a copy of the ID card
  • A personal photo (4.5 x 3.5 cm) with a white background (for those under 15 years old, senior citizens and people with disability who are unable to reach service centers and have medical reports).
  • Original birth certificate for those younger than 15 years old.
  • One of the parents’ passports or Emirates ID card (less than 15 years old).
  • A social security certificate certified by the Ministry of Community Development (for social security beneficiaries) to be exempted from ID card issuance fees.
  • A valid medical report issued by the MOHAP or health authorities in the Emirates, in order to exempt people with disability or senior citizens from issuance and delay fees for the ID card.
  • The original agency certificate for the person acting on behalf of the customer in the event that the person concerned is not present, and the application was submitted by a third party (it is required to bring the original passport of the owner of the lost identity card).

How can you get your Replacement Emirates ID online?

In order to apply for the replacement card online, follow these steps:

  • Step 1: Visit the ICP website – www.icp.ae – and select the service for issuing a replacement for lost, damaged ID card. Alternatively, you can go the service directly by following this link: https://icp.gov.ae/en/service/issue-a-replacement-for-lost-damaged-id-card/Opens in a new tab.
  • Step 2: Click on the ‘Start Service’ button.
  • Step 3: Log in using your UAE Pass accountOpens in a new tab. or create a new account with ICP.
  • Step 4: Next, choose whether you are a UAE National, GCC National or UAE Resident.
  • Step 5: Fill in the application form with your personal details such as your address, mobile number, date of birth, etc.
  • Step 6: Upload the required documents.
  • Step 7: Pay the service fee through a debit or credit card.
  • Step 8: After you have completed the application and paid the service fee, you will then receive a text message or email tracking the development of your new Emirates ID.
  • Step 9: You will have to collect your Emirates ID from an Emirates Post Office branch or you can have it delivered through a registered courier service with ICP.

The application process takes five working days.

Once approved and submitted, your Emirates ID will be available for collection at a post office of your choice or your company’s post box (if that’s what you mentioned in the application).

You will be notified by SMS when the card is ready for collection. The ID card will be issued within 48 hours from the time of submitting the replacement application. If you applied for the express service, you will receive the ID card within 24 hours from the time you submit the replacement application.


How much does it cost to replace lost Emirates ID?

Pay the fees AED 300 for replacement. If you are applying through typing centre you may have to pay an additional AED 70 and if you are applying online you may have to pay an additional amount of AED 40.


Can Emirates ID be Cancelled??

Your emirates ID is linked to your UAE residence visa. Once your residence visa is canceled then automatically your Emirates ID gets canceled in the system.

Your Emirates ID may show a longer validity but if you try to use, you will not be able to.

For more information and assistance, you may contact ICA’s website or ICA’s 24×7 hotline – 600 522222.

https://u.ae/en/information-and-services/visa-and-emirates-id/emirates-idOpens in a new tab.


Is it Required to Renew the Emirates ID along with UAE Residence Visa?

Your UAE residence visaOpens in a new tab. and Emirates ID are linked in the UAE government system. When you request for residence visa renewal, you need to upload the emirates ID renewal form.

You will have 30 days from the date of expiry. If you failed to do your emirates id renewal after 30 days from the date of expiry late fines of Dh20 per day will apply, with a maximum of Dh1,000. With regards to your UAE residence visa, a grace period of 30 days to stay in the UAE after the expiry of their visas. The residence visa has to be renewed before the end of that period to avoid incurring fines. If you fail to renew your residence visa after it expires, you would need to pay the fines for the late renewal of your visa as well as your Emirates ID. The late fee for visa renewal is Dh25 per day.

Hence, application for the emirates ID renewal is required in the first place before applying for your residence visa renewal.


How much is the fine for expired Emirates ID?

The cardholder has 30 days to renew the Emirates ID(that has expired) without incurring any fines. After this late fines of AED 20 per day will apply, with a maximum of AED 1,000.

However, as per ICA, the exemption can be applied by the UAE citizens, GCC citizens and Expatriate residents based on the below criteria :

  • a person who left the country and lived outside the UAE for more than three months, or a resident whose residency expired while abroad or whose ID card validity expired after his departure from the UAE. This has to be established with the help of the travel document.
  • a person whose ID card validity expired while abroad as a result of an executive or judicial decree or whose passport is detained in a case or due to its renewal. He has to prove it with an official letter from the relevant authorities that has decreed his departure or detained his passport in a case or for purposes of renewal
  • a person bed-ridden or suffering from a contagious disease or partial or full disability. This has to be proven with a medical certificate issued by relevant authorities in the country
  • staff of diplomatic or consular missions in the country and those under their care.
  • elderly people above the age of 70 who are unable to visit the customer services centres. They have to prove their age with their family book, passport or any other authentic document.
  • people subject to social security and those under their sponsorship. They have to prove their status with an official certificate issued by the Ministry of Social Affairs or other relevant authorities.
  • a person for whom the ID card was not issued during the period before he obtained UAE citizenship or family book.
  • delays in the registration or issuance of ID card on account of errors of documentation or due to the Emirates ID’s systems or one of its staff members or typing offices assigned by it

Holder of the Emirates ID can file for the exemption through :

  1. Online by visiting ICA website ica.gov.aeOpens in a new tab. or can log into the UAE Pass application
  2. Visiting the customer happiness centres

As per the ICA website, upon verification process you should receive a response from ICA within 48 hours on whether your request has been approved or rejected.


How can I get Emirates ID online?

You can get your and your dependents new Emirates Id easily and quickly through the online process. The process is simple.

The below article explains you step by step to get your emirates id in a few hours:

  • Step 1: Documents : Keep all the below documents ready in hand: Coloured photo, Front and back page of your passport, Residence visa copy, Old Emirates ID Card – front and back. If you are applying for your dependent’s Emirates ID, you would also need to have a copy of your own Emirates ID (front and back) ready to upload.
  • Step 2: Create the UAE Pass Account: Create the UAE PassOpens in a new tab. account to log into a government department portal easily. You can also create an ICA account using your Emirates ID and registered mobile number here: Opens in a new tab.https://ica.gov.ae/en/Opens in a new tab.
  • Step 3: Log in to the system: If you are applying through UAE Pass account: You will be redirected to the UAE Pass app on your phone, which may use either the facial technology feature or ask you to enter your pin to verify your identity. Once your identity has been verified, you will be directed back to the ICA app or website, where you will now be able to access your dashboard.
  • Step 4: Select the service to renew Emirates ID: You will see all the Emirates IDs associated with your account (incase if you have any dependent under your sponsorship). Select renew Emirates ID.
  • Step 5: Upload the documents: Upload the requested documents photograph, passport and visa copy, old emirates id copy.
  • Step 6: Add the details for receiving emirates ID: Add details based on whether how you would like to receive the Emirates ID at your home or office, or collect it from an Emirates Post office near you. Delivery costs will apply.
  • Step 7: Make the payment: Payment is based on the duration of your visa:
  • Step 8: Get the digital copy of the emirates ID. Once you have successfully completed the process you will receive an email notification for application submitted. Once the application is approved within few hours you can get the digital copy of your emirates ID through ICA app.
  • Step 9: Receive or collect the physical copy of your Emirates ID: Once the application is approved your emirates id will be printed by ICA. Once it is printed you will receive an email notification or SMS to collect your ID from the Emirates Post office near you, or if you have paid for the option for delivery, it will be sent directly to your address.

What Size of Photo is Required for UAE Emirates ID?

The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) recently updated the process for submitting residence permits and ID card applications electronically, requiring the applicant to also upload a photograph.

If you are planning to apply for a new or renewal of your residence visa and Emirates ID through the smart system, you may please follow the below guidelines on the specifications of the photograph requirement.

The specifications are:

  • Image: high quality, recent, coloured, not older than six months (40 – 35 mm in width)
  • Background: white.
  • Features: Neutral facial expressions (natural, not exaggerated).
  • Head position: Straight, not tilted, parallel to the photographic lens.
  • Eyes: Open towards the camera and without the use of colored lenses.
  • Glasses: Acceptable as long as they do not obscure the eyes and do not reflect light.
  • Dress code: Similar to the dress on the holder’s passport.
  • Head covering: Allowed according to national dress or religious belief.
  • Resolution (pixels): At least 600 dpi without ink traces or shrinkage

This applies to all the age group.


How Can You Download Your Emirates ID Online?

Emirates ID cards are mandatory for residents and it is used for identification purposes across the UAE. The physical card must be carried at all the time by the residents and citizens. However, the applicants can use new electronic/digital version of the Emirates IDOpens in a new tab. while waiting for their physical card to arrive.

Here are the simple steps to download the Emirates ID online:

  • Step 1: Download the app from ICAOpens in a new tab. UAE Smart app from AppleOpens in a new tab. and AndroidOpens in a new tab. Stores.
  • Step 2: Register and set up an account with required credential.
  • Step 3: Once the registration for Emirates ID e-version is complete, you’ll receive an email to confirm and verify your account.
  • Step 4: Once you have logged into the app, click on the Emirates ID button on the home screen.
  • Step 5: Click into the Emirates ID section to find the QR code which will allow you to create the electronic Emirates ID card in the “documents wallet section” of the app. That will show you an exact copy of how the new card looks which includes the EID number, name, date of birth, nationality, gender issue and expiry date, along with a copy of the cardholder’s signature on the front. On the back, it includes the person’s occupation and employer, as well as the card number.

Alternatively, you can also use ‘UAE Pass’Opens in a new tab. login details in the registration process for the e-Emirates ID using the UAE Pass app, available on the AppleOpens in a new tab. and AndroidOpens in a new tab. stores.

You can use this copy for various government services until the new physical card is printed and delivered.


New Features of Emirates ID You Should Know! (5 New Features for 2021!)

The Federal Authority for Identity and Citizenship (ICA) has launched a new and upgraded version of the Emirates ID card and the start its issuance to customers, as part of the new generation of Emirati passports and national identity card project.

UAE residents whose IDs have expired and those who have requested for replacement of lost or damaged ones have now started to receive the new version of Emirates id with advanced security features and innovative design with high-quality features.

The change of Emirates ID cards to the new generation service is currently available for those whose cards are expired, damaged, or those who requested a lost replacement card. However, residents are advised to continue using their old cards until they expire.

Even with the new features and design, Emirates ID fees remain unchanged,

ID cards can also be home-delivered through the free Tawzea service. This means residents no longer have to go to the post office near their homes

What is new in new Emirates ID?

  1. Enhanced protection of non-visible data, which can be read through the E-link system with the ICA.
  2. High-quality card with a longer service life using polycarbonate, increasing its service life to over 10 years.
  3. Consolidated 3D photo using laser printing technology authenticated with the holder’s date of birth.
  4. Advanced technical and technological characteristics, having higher capacity and non-touch data reading features.
  5. Additional fields and codes definition includes professional data, issuing authority and population group

The new card version is characterized by including the employer or family sponsor and the job title for the UAE residents as well as the card place of issue.

You can also download a digital copy of their Emirates ID by signing into the UAE Pass app.

It is a legal requirement for all citizens and residents to possess an Emirates ID.The card, which contains a ID number unique to each cardholder, is used to access government services and to access smart gate services to speed up travel at airports. It also must be displayed by citizens voting in Federal National Council elections.


How Can You Track Your Emirates ID Delivery Status?

Once your Emirates ID application process is completed and approved by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), it will be sent to be printed by the authority. When the ID is printed, you will receive a notification via email and SMS, about the expected delivery date and ID’s tracking number for Emirates Post. You will have to collect your package from the post office stated in ICP’s SMS or email.

Now, If you are waiting for your physical copy of your Emirates ID and want to track the delivery status you can now do so easily through :

  1. The Emirates Post website:
    • Visit : Opens in a new tab.https://emiratespost.ae/Portal/Home?locale=en-usOpens in a new tab.
    • Enter up to 35 tracking numbers separated by commas or spaces (tracking number in the SMS notification )
    • Click on the Track (blue tab labelled)
    • The timeline of your shipment will be displayed. It will show when the physical copy of the Emirates ID card was delivered to the post office and the date for collection.
  2. Their official app – ‘Emirates Post’ available for all Apple and Android devices
    • Download the ‘Emirates Post’ mobile application from the iOS Apple App StoreOpens in a new tab. or Google Play StoreOpens in a new tab.
    • Go to ‘Quick Actions’ category, tap on ‘Track Shipment
    • Follow the steps from the website instructions, and you will see the timeline of your Emirates ID’s shipment.

Please note that if you do not collect your new Emirates ID card within 90 days from the date of its arrival at the post office, it will be returned to ICA and be destroyed.


How to Update Your Emirates ID for Your Bank Account?

Under the direction of the Central Bank of the UAE, customers must update their latest Emirates ID details. Therefore, if you recently renewed your Emirates ID, it is important for you to update that information, to continue to have access to your bank’s services.

Updating your Emirates ID through online banking is straightforward. All you need to do is log in with online banking details and click on your profile. Under your profile section, you have the option to upload your renewed Emirates ID or passport. You can either upload a scanned copy or digital version of the Emirates ID, which is in a PDF format.

If you are asked to update your Emirates ID to your bank account, the procedure is simple.

Here is a list of all the different ways in which banks allow their customers to update their KYC details without you going to the bank.

  1. Through the Mobile Application
  2. Through the ATM
  3. Through Other Methods

Please check first with your bank which of the following options are being offered by your bank, to find which one works best for you.

1. Through the Mobile Application:

  • Log into your account through the mobile application
  • Visit your profile
  • Select the option to update your identification details
  • Scan your Emirates Id front and back on the a

You will get a notification that your Emirates ID has been updated and approved by the bank

2. Through the ATM:

  • Visit the nearest ATM of your bank in your area
  • Insert your debit or credit card into the ATM Machine
  • Enter the pin or authentication code
  • Select the request or profile section and tap on Emirates ID update
  • Take out your credit or debit card and Insert your Emirates ID and collect the card
  • The ATM will present your Emirates Id details your name and ID number
  • Confirm

However, please note that you may also asked to key in an OTP ( depending on your bank) which will sent through an SMS to your registered mobile number.

3. Through Other Methods:

You can call your customer care service number and update your Emirates ID through the call centre agent or You can go to a bank’s branch with your original Emirates ID or a copy of the front and back of your renewed Emirates ID to complete the procedure.


How Can You Update The Mobile Number Registered With Your Emirates ID?

It is always best to apply for having your own personal phone number linked to your Emirates ID. Many of the cases your Emirates ID’s are linked to the phone numbers of your organisation’s HR or the PRO.

To update your mobile number which is linked to your Emirates ID, ICA offers Smart Services online where you can do so, without having to visit the Federal Authority.

  • Step 1: Visit the smart services websiteOpens in a new tab. and enter details of your request :You will be required to fill in the following details:
    • Current Nationality – Select your nationality from a dropdown menu as mentioned in your Emirates ID
    • File Type – The file number is printed on your residence visa, which is stamped in your passport. While filling out the form, you will see the file number slots contain the following sections: department; year; service; sequence.
    • Under the first category, ‘Department’, you would need to fill in the three digit code that your file number starts with.
    • Under ‘Year’, fill in the following four digits of your file number. This is the year that your visa was first issued.
    • Under ‘category’, fill in the first digit of the last part of your file number.
    • Under ‘Sequence’ fill in the remaining digits.
    • Passport No. – Enter your passport number here.
    • Name (English) – Fill in your name exactly like it is printed on your Emirates ID.
    • Name (Arabic) – The system will automatically generate the Arabic version of your name.
    • Date of Birth – select the exact date from the calendar menu.
    • Last Entry Date – this should be the last entry stamp on your passport, for when you entered the borders of the UAE.
    • Email – provide your email address here.
    • Once you complete the form, another form will pop up right below it, where you need to enter your mobile number and a valid address
    • Check the box for your current mobile number, as registered with ICA.
    • Enter the new mobile number. You will then receive a one-time password on the new number, which you need to enter into the form.
    • Select the captcha verification and proceed.
  • Step 2: Review application: You can review the application and all your details updated. Please ensure the details updated are accurate. In case, if you wish to make any changes you can return to step 1 to do so. Once you confirm the details please proceed to the final step.
  • Step 3: Make the payment: You will directed to the page you can complete your payment. Currently, the complete charge for updating your details is AED 52.10.

After completing this procedure, you will receive an email that will have an invoice for the payment. If the application is rejected, you will receive a refund.

Once the mobile number registered to your Emirates ID has been updated, you can then conveniently use all the government smart services that are available to citizens and residents, and which may require you to register using your Emirates ID.

For any further assistance, you can reach out to the ICA’s 24×7 hotline – 600 522222.


Is Your Medical (health) Insurance Card Linked to Your Emirates ID?

Can I use my Emirates ID as a medical insurance card?

Yes, you can now use your Emirates ID as a medical insurance card. Most of the Hospitals, clinics and pharmacies now use the Emirates ID to run a check at their end to identify which insurer and what coverage is the insured eligible for.

As you all aware that it is now mandatory to have the health insurance for all citizens and residents holding visa issued by Dubai and Abu Dhabi. Before you apply for any medical or health insurance policy you must provide your Emirates ID application to the insurance provider to issue a health coverage certificate which can be used to get the rest of the visa processes done. Emirates ID is used as a form of identification when buying an insurance plan.

The Emirates ID card now provides an opportunity for citizens of the UAE to make their healthcare more affordable. Once your visa is stamped and Emirates ID is printed, you need to send the policy number and Emirates ID number to your health insurance provider to link your Emirates ID and medical or health insurance plan.

By using Emirates ID as your health insurance you can check the details of your health insurance , benefits, pending medicine or treatment approval requests and network coverage online by visiting website or the mobile application of the respective health insurance provider. It also reduces the fraud and use of fraudulent medical services.


Will Emirates ID Replaces the Residency Visa Stamp on the Passport?

residence visaOpens in a new tab. is issued to an expat when he/she is already inside the country after entering the UAE using an entry permit or a visit visa.

As per the circular issued by the Federal Authority for Identity, Citizenship, Customs and Port Security noted that residents’ Emirates ID would count as their residency. The ID contains all relevant residency-related information. This move comes in implementation of the Cabinet decision to support the development of services provided and apply best practices.

Effective April 11, Authorities will no longer issue residency visa stamps to foreign nationals who have residency in the United Arab Emirates. Foreign residents will be able to use their Emirates Id card to prove their residency status instead of the residency visa stamp.

This will reduces the number of steps required to issue or renew one’s residency documents. With the single application you can now issue or renew your residence visa and Emriates ID.

The airlines can now verify the residency status through the passport number and Emirates ID.

Customers can obtain a soft copy of the ID upon submitting the issuance or renewal request. The authority said that the new generation of the Emirates ID card issued to residents includes all details mentioned previously on the residency sticker, including personal and professional data, the issuer and other readable and non-readable data on the face of the card.


How to Apply for the Exemption from Emirates ID fines?

As per the ICP or Federal Authority For Identity, Citizenship, Customs & Port Security, all UAE and GCC citizens and expatriate residents, who failed to get their Emirates ID Opens in a new tab.cards or the ID cards of those under their sponsorship issued or renewed in the stipulated timeframe, can apply for exemption from late fines . However, there are certain criteria you must meet.

You can apply for the exemption from late fines if you fulfil one of the criteria:

  • If you are lived outside the UAE for more than three months
  • If you are a resident whose residency expired while abroad
  • If you are a resident whose ID card validity expired after you departed from the UAE.

In the above cases you must provide a valid travel document to verify your stay.

  • If your ID card validity expired while abroad as a result of an executive or judicial decree or passport is detained in a case or due to its renewal . You must provide the official letter from the respective authorities.
  • If the person is bed-ridden or suffering from a contagious disease or partial or full disability. In this case you must provide a medical certificate issued by medical authorities.
  • The staff of diplomatic or consular missions in the country and those under their care.
  • Elderly people above the age of 70 who are unable to visit the customer services centres –In this case you must furnish passport or birth certificate proving their age.
  • Delays in the registration or issuance of an ID card on account of errors of documentation or due to the Emirates ID’s systems or one of its staff members or typing offices assigned by it.
  • People subject to social security and those under their sponsorship. They have to prove their status with an official certificate issued by the Ministry of Social Affairs or other relevant authorities.
  • A person for whom the ID card was not issued during the period before he obtained UAE citizenship or family book.

In order to apply for an extension you must need:

  • ID card number
  • Contact information (an active mobile number and email address)
  • A valid original passport
  • A valid original entry permitValid original residence visa
  • Evidence supporting the customer request – this means that you have failed to get your Emirates ID renewed due to a valid reason.

Holder of the Emirates ID can file for the exemption through :

  1. Customer Happiness Centers
  2. Smart Services – icp.gov.aeOpens in a new tab. or ICP Smart application by log in to the system using your UAE Pass or by creating an account with the website or app.
  3. Typing Centers.

What Document Can You Provide for Your Proof of Residency in UAE?

Emirates ID cards have now officially replaced residency visa stickers on the passports and residency stickers will no longer be issued for expatriates instead all details will be stored on their Emirates ID cards which will be used as a proof of their valid UAE residence.

Here are the options the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP), provides for UAE residents:

1. Emirates ID:

Emirates ID would be used as primary proof of an expatriate’s residency. ICP has already started replacing the residency visa sticker from April 11. The advanced version not only includes all the information that was previously contained on your residency visa sticker, it also holds additional information like your personal and professional data, issuing authority and population group and ‘non-visible data’, which is secured through an enhanced protection system and can be read through the ICP’s ‘e-link’ system.

2. Digital Visa Sticker:

Can you access your pink coloured residency visa sticker?

You can still access your digital pink coloured visa sticker through the official UAE ICP app.

Please follow the below steps to access your visa sticker:

  • Step 1: Download the UAEICP app which is available on AppleOpens in a new tab. and AndroidOpens in a new tab. devices.
  • Step 2: Log in using your UAE Pass accountOpens in a new tab.  or register a new account with ICP
  • Step 3: Once you have registered your account, the app will provide the details of your residency.
  • Step 4: At the bottom of the screen, you will see an icon which looks like a document wallet. Tap on the icon and you will be able to access the digital copy of the Emirates ID as well as the residency sticker.
  • Step 5: Download the visa sticker and share it through Whatsapp, Email or other platforms.

Note: If you are sponsoring your family member or a domestic worker, the dependents on your sponsorship will also have their accounts linked to your account, and you will be able to access their details.

3. Residency Document:

You can also get your residency details printed through ICP’s website. This service provides a residency report with the authority’s stamp.

You may follow the below steps to get your residency report:

  • Step 1:Log in to your account on https://icp.gov.ae/en/Opens in a new tab.
  • Step 2: Click on ‘Department’ and select the immigration department that has issued your visa (Dubai GDRFA, Sharjah, etc.)
  • Step 3: Select Other Services from the ‘Module’ section
  • Step 4: Select ‘reports’ and from the sub service section select Residency details and Print option.
  • Step 5: Confirm the individual details listed on the ICP system
  • Step 6: Make the payment and receive the residency report from ICP
  • Note: If you have dependents under your sponsorship, they will also be listed as options you can choose.

Approximate Cost would be:

  • Request fees – AED 50
  • E-services fees – AED 29.40
  • ICA fees – AED 22

Deena

Human Resource professional and writer.

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